These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. The Cisco Webex Board, like no other, is a new team collaboration device that combines wireless presentation, digital white boarding, and video conferencing. It is a cloud- and touch-based system that securely connects teams and their content in physical rooms with virtual teams and meeting spaces. Get expert help. Check to see if there's an incident affecting your Webex service. Get the form you need to open a case with Support. Ask the Community. Get answers from a community of experts and influencers interested in sharing information. Contact Support.
- Cisco Webex Teams Help Phone Number
- Cisco Webex Teams Collaboration Help
- Cisco Webex Teams Help
- Webex Customer Service Chat
Cisco Webex Teams Help Phone Number
Cisco Webex Teams Collaboration Help
Use your Cisco Webex Rooms or other SIP devices to join CVI-enabled Microsoft Teams (typically your own company’s meetings). Table 1 outlines the features and benefits of the Webex Video Integration for Microsoft Teams within an organization.
Many modern workplaces today have a mix of different vendors across their collaboration and extended productivity portfolios, making interoperability and integrations crucial to enable and retain work productivity. Cisco Webex® Video Integration for Microsoft Teams is designed for customers that standardized on Cisco® Webex Rooms and other Session Initiation Protocol (SIP) standard video devices and use Microsoft Teams for a meeting solution. It enables customers to connect these devices to Microsoft Teams without having to deploy a third-party interoperability solution.
Cisco Webex Video Integration for Microsoft Teams is a Microsoft Certified third-party solution based on Cloud Video Interop (CVI) for Microsoft Teams.
Table 1.Features and benefits
Feature | Benefit |
One-Button-To-Push (OBTP) join experience with Webex Calendar Service | The optimal user experience is provided with OBTP provided by Cisco Webex Hybrid Calendar Service. Easily and quickly join meetings by pressing a join button when it’s time to attend the meeting. |
Direct dial or Interactive Voice Response (IVR) when OBTP is not available | If a device has not been OBTP-enabled, users can still join from their SIP device of choice via direct dial-in or IVR. |
Webex supported layouts | Users enjoy an optimized user experience, with the ability to focus on what’s important to them by taking full advantage of multi-screen systems and flexible layout options. |
Bi-directional content sharing (via physical connection or wireless for on-premises device(s) | Users can connect their laptop to a Webex Room device in order to share content during their meeting. With flexible screen layouts, users can decide on the best user experience to view someone else’s sharing. |
Full roster list | Attendees gain full visibility into who joined the meeting, including any other Cisco Webex Rooms as well as Microsoft Teams devices. |
Lobby management | Cisco Webex Video Integration for Microsoft Teams follows the Microsoft Teams lobby policy, simplifying management and increasing meeting security. |
Webex Control Hub-based configuration | Streamline the admin experience via a centralized configuration. |
Cisco Webex Teams Help
To view buying options and to speak with a Cisco sales representative, visit: https://www.cisco.com/c/en/us/buy.html.
-->This article provides instructions for connecting Microsoft Cloud App Security to your existing Cisco Webex account using the connector APIs. This connection gives you visibility into and control over Webex users, activities, and files. For information about how Cloud App Security protects Cisco Webex Teams, see Protect Cisco Webex Teams.
Prerequisites
We suggest that you create a dedicated service account for the connection. This enables you to see that governance actions performed in Webex as being performed from this account, such as delete messages sent in Webex. Otherwise, the name of the admin who connected Cloud App Security to Webex will appear as the user who performed the actions.
You must have Full Administrator and Compliance Officer roles in Webex (under Roles and Security > Administrator Roles).
How to connect Webex to Cloud App Security
In the Cloud App Security console, click Investigate and then Connected apps.
In the App connectors page, click the plus button followed by Cisco Webex.
In the pop-up, enter the instance name of this connector.
Click Connect Cisco Webex. The Webex sign in page opens. Enter your credentials to allow Cloud App Security access to your team's Webex instance.
Webex asks you if you want to allow Cloud App Security access to your team information, activity log, and perform activities as a team member. To proceed, click Allow.
Back in the Cloud App Security console, you should receive a message that Webex was successfully connected.
Make sure the connection succeeded by clicking Test API.
Testing may take a couple of minutes. After you receive a success notice, click Close.
Webex Customer Service Chat
After connecting Webex, you'll receive events for 7 days prior to connection. Cloud App Security scans events over the past three months. To increase this, you must have a Cisco Webex pro license and open a ticket with Cloud App Security support.
If you have any problems connecting the app, see Troubleshooting App Connectors.
Next steps
If you run into any problems, we're here to help. To get assistance or support for your product issue, please open a support ticket.